English Version1. Introduction This Privacy Policy explains how AIEDUCATION ACADEMY LLP, LLP number OC454631, with registered address at STONEY WORKS 8 STONEY LANE, LONDON, UNITED KINGDOM SE19 3BD, acting as data controller, collects, uses, stores, shares, and protects personal data in connection with the website and Services.
By using the website, submitting forms, making a purchase, communicating with us, accessing GetCourse, joining communities, or using the Services, you acknowledge that you have read and understood this Privacy Policy.
2. Personal data we collect Depending on your interaction with the Services, we may collect the following categories of personal data:
identification and contact data: full name, email address, phone number, messenger usernames or handles if provided by you;
purchase and transaction data: selected product, payment status, transaction reference, payment method type, installment status where applicable, but not full payment card details;
communication data: emails, support requests, messages, feedback, webinar registrations, and similar communications;
learning and service usage data: course access status, platform activity, participation in webinars or communities, submitted assignments, feedback history, and support interactions;
technical data: IP address, browser type, device information, operating system, language settings, approximate location, cookies, pixels, logs, timestamps, page views, clicks, and other analytics data;
marketing and preference data: subscription status, consent status, communication preferences, and engagement with emails, messages, advertisements, or promotional materials.
We do not normally collect passport details, national ID documents, biometric data, health data, payment card numbers, or special categories of personal data unless expressly required by law or separately disclosed to you.
3. How we collect data We may collect personal data directly from you when you complete forms, make a purchase, contact us, register for webinars, join communities, or use the Services. We may also collect data automatically through cookies, pixels, analytics tools, logs, and similar technologies. We may receive limited data from third-party providers such as payment processors, learning platforms, email services, messengers, analytics providers, advertising platforms, and hosting providers.
4. Purposes and legal bases We process personal data for the following purposes and legal bases: to provide access to the Services, learning platform, materials, webinars, support, and communities - performance of a contract;
to process payments, manage transactions, handle refunds, prevent fraud, and maintain records - performance of a contract, legitimate interests, and legal obligations;
to communicate with you about access, support, webinars, updates, technical matters, and service-related notices - performance of a contract and legitimate interests;
to send marketing communications, promotions, offers, and educational content where permitted - consent or legitimate interests, depending on applicable law;
to analyze website and service usage, improve the Services, measure advertising performance, and retarget interested users - legitimate interests and, where required, consent;
to comply with legal, tax, accounting, regulatory, and security obligations - legal obligations and legitimate interests;
to protect our rights, users, systems, and business operations - legitimate interests.
5. Payment processing Payments may be processed by Stripe or other third-party payment providers. We do not store full payment card details. Payment providers may process your payment information according to their own terms and privacy policies. We may receive payment status, transaction identifiers, billing information, chargeback information, refund status, and related transaction data necessary to provide the Services and maintain records.
6. Communications and marketing We may communicate with users by email, phone, Telegram, WhatsApp, Viber, VK, GetCourse, and other communication channels provided by the user or used in connection with the Services. Service communications may include access details, payment notices, webinar reminders, schedule changes, technical messages, support responses, and important updates. Marketing communications may include offers, promotions, educational content, and information about products or events. You may opt out of marketing communications using the unsubscribe mechanism where available or by contacting us at aieducationacademyllp@proton.me. Service-related communications may still be sent where necessary to provide the Services.
7. Cookies, analytics, and advertising tools We may use cookies, pixels, tags, analytics, advertising, retargeting, and tracking tools, including but not limited to Google Analytics, Yandex Metrica, Meta Pixel, VK advertising tools, and similar technologies. These tools may collect technical and usage data, help us understand website performance, measure advertising campaigns, personalize content, prevent abuse, and improve the Services. You can manage cookies through your browser settings, but disabling cookies may affect website functionality.
8. Sharing personal data We do not sell personal data. We may share personal data with trusted service providers and contractors where necessary to provide and improve the Services, including payment processors, learning platforms, hosting providers, email and messenger services, analytics and advertising providers, webinar tools, support tools, professional advisors, and contractors involved in support, homework review, technical administration, or service delivery. Such recipients are expected to process data only for authorized purposes and to maintain appropriate confidentiality and security safeguards.
We may also disclose personal data where required by law, court order, government request, fraud prevention, dispute resolution, enforcement of our Terms, protection of rights and safety, or in connection with a business transfer, restructuring, merger, acquisition, or sale of assets.
9. International transfers Because we operate online and use international service providers, personal data may be transferred to and processed in countries outside your country of residence, including outside the United Kingdom and the European Economic Area. Where required by law, we use appropriate safeguards such as adequacy decisions, standard contractual clauses, contractual commitments, or other lawful transfer mechanisms.
10. Data retention We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, access management, support, payment and refund processing, accounting, tax, legal compliance, dispute resolution, fraud prevention, security, and enforcement of our agreements. When data is no longer required, we will delete, anonymize, or securely dispose of it where reasonably possible.
11. Security We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Children The Services are not intended for children or individuals under 18 years old. We do not knowingly collect personal data from children. If we become aware that a child has provided personal data, we will take reasonable steps to delete it.
13. Your rights - Depending on your location and applicable law, you may have the following rights in relation to your personal data:
- the right to request access to the personal data we hold about you and to receive information about how it is processed;
- the right to request correction of inaccurate or incomplete personal data;
- the right to request deletion of your personal data where there is no longer a lawful basis for us to keep it, subject to legal, accounting, dispute-resolution, fraud-prevention, payment-processing, and contractual record-keeping requirements;
- the right to request restriction of processing in certain circumstances;
- the right to object to processing based on legitimate interests, including certain marketing or analytics activities, where applicable;
- the right to request data portability where processing is based on consent or contract and carried out by automated means;
- the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal;
- the right to opt out of marketing communications at any time by using the unsubscribe link, following opt-out instructions in the relevant message, or contacting us directly;
- the right to lodge a complaint with a competent data protection supervisory authority. In the United Kingdom, this may be the Information Commissioner's Office (ICO), and in the European Economic Area this may be the supervisory authority in your country of residence, workplace, or the place of the alleged infringement.
14. Changes to this Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted on the website with a new "Last updated" date. Continued use of the Services after an update means that you acknowledge the updated Privacy Policy.
15. Contact details AIEDUCATION ACADEMY LLP
LLP number: OC454631
Registered address: STONEY WORKS 8 STONEY LANE, LONDON, UNITED KINGDOM SE19 3BD
Email: aieducationacademyllp@proton.me
Phone: +447451298713